A personal shopping service is also available, and an online chat function is available on their website. The UK call centre is based in Feltham, south west London and the Indian call centre is based in Jaipur. TJC has two call centers, one in India and one in UK which operates seven days a week from 9am - 6pm. Other educational guides include a diamond buying guide and ring size guide. There is also an educational section offering consumers additional information on gemstones - Gemopedia. Its Facebook page which offers similar content to their blog, and also offers consumers the chance to interact with them. The TJC blog includes information on products, jewellery trends, interviews with guests, exclusive promotions and backstage 'gossip'. TJC's website offers their full catalogue of products (approximately 15,000 items), online rising auctions, on-air auction products and web offers not available on-air TJC's channel can be watched from the website. TJC also sell kitchenware, homeware, electronics, garden wares, as well as a range of beauty and style products. The firm also launched the channels TJC Beauty and TJC Style, the latter of which shut down. The firm launched an additional channel, TJC Gold, in October 2012 to offer more expensive gold and platinum collections. It also holds discount days where it reduces the final auction prices by 10% or 17.5% (the latter the equivalent to the UK 17.5% VAT charge), or Under £20 or £10 days. The channel holds themed days such as 'Tanzanite Day'. They also have collaborated with some of the world-famous brands: Karis – Gold- and platinum-bonded jewellery.J Francis – Silver with platinum overlay and accessories.Iliana – Gemstones set into 18 carat gold.Genoa – Fashion watches combined with classic design features.They also sell their own jewellery brands: They are one of the eight sightholders of the Tanzanite One mine. TJC sells a wide variety of gemstone jewellery, loose gemstones, watches, fashion jewellery and simulated gemstone pieces. In September 2023, TJC acquired Mindful Souls for €12 million. They plan to utiliseīy upgrading the website and relaunching the channel in TJC Beauty's slot on sky. In 2023, it was announced that TJC had bought the rights to former shopping channel Ideal World. On 15 March 2021, TJC HD launched on Sky, and then launched the following month on Freesat on 26 April. In June 2020, similar to ITV's broadcasting of Ideal World and Create and Craft, TJC began simulcasting live broadcasts on More4 during the channel's downtime hours. The change was taken to reflect that the channel has broadened the products it sells into jewellery, lifestyle and homewares. This was recorded at Companies House in the UK. In May 2020, TJC formally changed their registered company name to 'Shop TJC Limited'. It closed on the former service on 22 June 2020 to help make room for COM7 following the closure of COM8. In November 2019, The Jewellery Channel HD launched on Freeview and Virgin Media. On 11 April 2008, The Jewellery Channel launched delivery to the Republic of Ireland for the first time. On 14 January 2008, The Jewellery Channel moved from Teddington Studios to new purpose-built studios in Middlesex, simultaneously switching to widescreen-format broadcasting. The company mines and handcrafts many of the products sold on its TV networks, hence its claim to cut out the " middleman" and to attempt to undercut high-street prices. TJC is part of the Vaibhav Global Limited (VGL) group. The channel launched on 4 April 2006, and currently broadcasts 24 hours a day. It is one of the main TV shopping channels in the UK. TJC is a British home shopping channel and online retailer specialising in jewellery, home, beauty, fashion, gemstones and other lifestyle accessories. Surrey House, Plane Tree Cres, Feltham, TW13 7HF
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